Refunds Policy

Effective Date: December 2025

Thank you for shopping with Morgan and Crown Creatives.

In this policy, "you", "your" means the user/customer. "We", "our", "us" refers to Morgan and Crown Creatives.

Because our products are digital and instantly accessible, all sales are final. By completing your purchase, you acknowledge that you are purchasing digital content and expressly agree to immediate delivery and the loss of any right to cancel.

1. No Refunds on Digital Products

We do not offer refunds, exchanges, or cancellations for:

• Resume templates

• Cover letter templates

• Bundle packages

• ATS guides

• Editable Canva templates

2. Technical Issues and Errors

If you experience a genuine technical problem, we are happy to help.

We will fix any issue such as:

• Incorrect file delivered

• Broken or inaccessible download or Canva link

• Technical errors

We will resolve the issue by providing the correct file or access. Email us within 7 days at: support@morganandcrown.com

3. Duplicate Purchases

If you accidentally purchase the same item twice, contact us with proof.

At our discretion, we may offer:

• A refund, or

• Store credit

4. Customer Responsibility

Refunds are not provided for:

• Misunderstanding product features or descriptions

• Canva Pro requirements or limitations

• Compatibility issues with your device or software

• Incorrect assumptions about the product's suitability

All product details, requirements, and previews are clearly displayed on the product page prior to purchase.

5. Contact

If you have any questions about this Refund Policy, please contact: support@morganandcrown.com